{ "verifications": [ { "detection_type": "correction", "title": "Churn metric is MRR-based, not customer-count", "content": "Churn rate = MRR lost from churned accounts / total MRR at period start. Revenue-based, calculated monthly.", "user_quote": "No, that's wrong. Our churn metric is MRR lost from churned accounts divided by total MRR at the start of the period. It's revenue-based, not customer-count based.", "domain": "finance", "entities": ["churn", "MRR"], "base_confidence": 0.90 } ] }