role: user

content: Show me the NPS scores.


role: assistant

content: The NPS score for last quarter was 45.


content: Not quite. We use a rolling 90-day NPS, not quarterly. The current score should be around 52.


content: I see, let me recalculate using a rolling 90-day window.


content: Also, FYI, our retention metric is defined as the percentage of users who are active in month N who were also active in month N-1. We call it MAU retention.


content: Thank you. I'll use rolling 90-day NPS and MAU retention = active_month_N intersect active_month_N-1 / active_month_N-1.


content: Perfect. Now compare NPS to retention over the last 6 months.