{ "verifications": [ { "detection_type": "correction", "title": "NPS uses rolling 90-day window, not quarterly", "content": "NPS is calculated using a rolling 90-day window, not quarterly snapshots.", "user_quote": "Not quite. We use a rolling 90-day NPS, not quarterly. The current score should be around 52.", "domain": "product", "entities": ["NPS"], "base_confidence": 0.90 }, { "detection_type": "unprompted_definition", "title": "MAU retention definition", "content": "MAU retention = percentage of users active in month N who were also active in month N-1.", "user_quote": "Also, FYI, our retention metric is defined as the percentage of users who are active in month N who were also active in month N-1. We call it MAU retention.", "domain": "product", "entities": ["MAU retention"], "base_confidence": 0.90 } ] }